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Can I check my GroupWise mail from my home computer if I don't have the software installed?
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How do I apply for a new GroupWise Account or make changes to an existing account?
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How long can e-mail stay in my GroupWise account before it's deleted?
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What attachment file extension are blocked for reaching our GroupWise accounts?
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Is there an email address where I can report abusive email practices and inappropriate netiquette?
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Call the help desk at (407) 823-5117. The Help Desk will put a request in to have your GroupWise password reset. The password will be reset to your birth date in yymmdd format. This means yy stands for the year you were born, mm stands for the month you were born, and dd stands for the day you were born. For example: Born January 5, 1960 would mean your password is 600105. |
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Can I check my GroupWise mail from my home computer if I don't have the software installed? |
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Yes! As long as you have an internet connection, you can check your GroupWise mail from anywhere in the world. Simply go to http://web.mail.ucf.edu. This will take you to the GroupWise Web Access Client. Click Go under GroupWise WebAccess. Then type in your User Name and Password. You can view and respond to e-mail, as well as check you calendar. |
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How do I apply for a new GroupWise Account or make changes to an existing account? |
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The same form is used for new and existing accounts. Go to the Account Request Form and fill out the appropriate section. Fax the form to the number listed on the form. |
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All mass mailings must be submitted and approved. Mass mailing instructions are located at http://itr.ucf.edu/policies/MassE-mail.htm. |
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The AOL browser is incapable of reading the GroupWise WebAccess webpage located at http://web.mail.ucf.edu. The only way to work around this AOL issue is to log in to AOL as normal. Once logged in, minimize the AOL browser and open Internet Explorer or Netscape (Most PC's have Internet Explorer installed by default). Go the address bar and type in http://web.mail.ucf.edu. Type in your GroupWise user name and password. |
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The current Program release available for installation at UCF is GroupWise 7.0.2HP. To check your Program release, Open GroupWise, Click on your Help Menu and Click About GroupWise. To download and install the latest version of GroupWise go to the Downloads link on this website. |
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Each GroupWise mailbox is allotted 500MB of space. Your mailbox includes all the folders in your GroupWise Cabinet and elsewhere. Once you reach 90% of your space allotment you will be warned to clean out your mailbox. If 500MB limit is surpassed, email can not be sent from your account until you clean out your account either by deleting or archiving messages. |
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-mail can reside in your on-line account for 180 days. Mail older then 180 days is purged nightly. E-mail that needs to be kept longer can be archived on your office or home computer. |
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Yes, several times during the Spring and Fall semesters and once during the Summer term. A flyer will go out in advance of the classes with registration information. You can all check the training calendar for the current class schedule. Classes are free of charge, but space is limited so registration is required to attend. |
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No. GroupWise accounts are free to all faculty and staff as long as they are employed with the University. |
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UCF instituted an e-mail message filtering system called Pure Message in August of 2003. As well as scanning for potential viruses, Pure message puts a [PMX:##] tag in font of the subject for e-mail it suspects to be spam. More #’s indicates a greater likelihood the message is spam. Users are encouraged to set up rules using the PMX tag to manage spam. |
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What attachment file extensions are blocked from reaching GroupWise Accounts? |
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.SCR, .PIF, .BAT, .COM, .EXE, .VBS, .ZIP |
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If you need to receive a file with one of these extensions, have the sender rename the attachment to a different extension before sending. |
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Are there any restrictions for sending or receiving attachments in GroupWise? |
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An email message including the attachments can not exceed 40MB. |
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Is there an email address where I can report abusive email practices and inappropriate netiquette? |
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Yes, there are two addresses to report inappropriate behavior. Complaints can be sent to either address |
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